Customer Service Representative

3 weeks ago

Sydney, New South Wales, Australia Careerlink People Solutions Full time

At Careerlink People Solutions, we're passionate about providing exceptional service to our customers. As a dedicated customer service representative, you'll have the opportunity to make a real difference in people's lives.

Role Overview

This is a temporary role requiring flexibility around working hours (part-time up to full-time on a needs basis). You'll be joining a team where professional development and collaboration are paramount. If you're a dynamic and enthusiastic Customer Service Officer looking to work in a fast-paced environment assisting customers both face-to-face and over the phone, this may be the role for you.

Key Responsibilities:

  • Delivering exceptional customer service through multiple channels
  • Processing transactions with accuracy and efficiency
  • Providing customers with relevant information or direction as needed
  • Ensuring customers' needs are met at first point of contact

Requirements:

  • MUST have flexibility to work up to full-time hours as required
  • MUST be available to commit to 6 weeks of comprehensive training on commencement of the role
  • MUST possess valid current National Police Clearance and current DCSI Child Related Clearance or be willing to obtain these clearances

Skills and Qualifications:

  • Proven experience in fast-paced face-to-face customer service roles
  • Excellent administration skills and abilities
  • Exceptional communication skills (written and verbal)
  • Ability to multitask while maintaining high accuracy with transactions
  • Demonstrated ability for fast learning and long-term retention of information
  • Ability and willingness to work both independently and as part of a team

Compensation Package:

The estimated salary range for this position is approximately $70,000 - $90,000 per annum, depending on experience and qualifications. Benefits include flexible working hours, opportunities for professional growth and development, and the chance to join a diverse workforce committed to delivering outstanding customer service.

Career Growth Opportunities:

We offer a collaborative work environment that values diversity and inclusion. Our employees enjoy a great work-life balance, with flexible hours and opportunities for career advancement. If you're passionate about delivering exceptional customer experiences and seeking a new challenge, apply now.

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