Customer Journey Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $75,000 - $90,000

Delivering Exceptional Customer Journeys

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this pivotal role, you will play a key part in supporting customers throughout their building journey, providing guidance and resolving issues efficiently.

The Ideal Candidate:

  • Has a strong emphasis on customer service and is able to maintain a caring and empathetic approach when interacting with clients;
  • Possesses well-developed communication skills, both written and verbal, and can effectively present themselves professionally;
  • Is highly organized, able to prioritize tasks and manage multiple responsibilities simultaneously;
  • Has a proven track record of utilizing technology, industry knowledge, and software to deliver seamless customer experiences.

About the Role:

  • This is an exciting opportunity to join a rapidly expanding business and be part of a dynamic team that values diversity, inclusion, and work-life balance;
  • You will have access to comprehensive training, development, and mentoring programs designed to help you grow within the organization;
  • A competitive above-market salary, plus additional benefits such as parking, lunches, and company events.

To be considered for this role, candidates must have unlimited Australian work rights and be available for in-person interviews.

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