Key Marketing Operations Lead

1 week ago


Gold Coast, Queensland, Australia beBeeMarketing Full time $90,000 - $120,000

Job Title: Key Marketing Operations Lead

We are seeking a seasoned professional to lead our Call Centre marketing operations in a fast-paced environment with significant career growth opportunities. This role is responsible for developing and implementing outbound Call Centre sales strategies that align with company objectives.

Key Responsibilities:

  • Design and implement effective training systems to ensure staff are educated and coached consistently.
  • Collaborate with Sales teams to ensure alignment of marketing strategies and customer satisfaction.
  • Monitor and analyse marketing metrics and KPIs to measure Call Centre performance and adjust strategies as required.
  • Engage in cross-department collaboration to maximise company strategy.
  • Create and sustain a workplace atmosphere that is motivating, professional, and positive.

Requirements:

  • Excellent communication, leadership, and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and uphold effective time management.
  • Experience within an outbound Call Centre or in Sales and Marketing management.
  • Ability to build effective relationships with key stakeholders.
  • Strong Microsoft Office skills.


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