Airport Customer Service Associate

2 days ago

Adelaide, South Australia beBeeDiversity Full time $40,000 - $62,000
Customer Service Representative

The Discover SA store at Adelaide Airport offers a wide range of authentic, high-quality gifts and souvenirs tailored for the local region.

This is an exciting opportunity to shine in a dynamic airport environment where no two days are the same.

Key Responsibilities:
  • Deliver exceptional customer service and provide expert product recommendations
  • Stay ahead of trends with ongoing professional training and development
  • Ensure the store appearance is vibrant and well-stocked
  • Process transactions efficiently and smoothly
  • Assist customers with queries in a friendly and professional manner
Requirements:
  • PASSION FOR CUSTOMER SERVICE AND SALES
  • PREVIOUS RETAIL/TOURISM EXPERIENCE IS A PLUS
  • CONFIDENT COMMUNICATOR WITH A POSITIVE ATTITUDE
  • WELL-GROOMED AND PROFESSIONALLY PRESENTED
  • RETAIL EXPERIENCE? GREAT BUT NOT ESSENTIAL – WE'LL TRAIN YOU
  • FLEXIBLE AVAILABILITY (EARLY MORNINGS, NIGHTS, WEEKENDS AND HOLIDAYS)
  • VALID WORKING RIGHTS AND ABILITY TO OBTAIN AN AVIATION SECURITY ID CARD
Benefits:
  • Parking – No one likes paying for it We offer free/subsidised airport parking for our employees.
  • Staff Discounts – You’ll get exclusive discounts on products in our stores + extra savings on water and hot beverages.
  • Career Development– Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network.
  • Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements.
  • Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus.
  • Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it.
  • Work in a Dynamic Airport Environment – Where no two days are the same.
We Value Diversity & Inclusion:
  • We value diversity, inclusivity, and a collaborative work environment where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

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