Nightfill Team Lead Senior Manager

4 weeks ago

Bathurst, New South Wales, Australia Bernardi Group Full time
Overview

The Bernardi Group, a dynamic family-owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales, seeks an exceptional Nightfill Team Lead Senior Manager to join their team.

About the Role

As a key member of our supermarket team, you will be responsible for ensuring the smooth operation of the store during night shifts. Your primary role will involve supervising and mentoring the Nightfill team to achieve expected standards, maintaining a safe working environment, and providing excellent customer service.

Key Responsibilities
  • Maintain a strong culture of safety at all times, including the correct use of machinery, carton cutters, ladders, and trolleys, with immediate spill cleanup.
  • Implement and maintain store procedures as per the Bernardi Group standard.
  • Foster effective communication among team members and ensure seamless store operations.
  • Ensure the Customer Service and Deli departments are fully operational, providing top-notch customer service.
  • Assign and monitor employee tasks to ensure efficient store operations.
  • Ensure the store is clean and tidy at all times, with minimal clutter in aisles, baskets, and shopping trolleys.
  • Conduct regular store walks to identify areas for improvement and implement corrective actions.
  • Address customer complaints professionally and resolve issues promptly.
  • Undertake emergency procedures as required and work collaboratively with employees to develop knowledge and support.
  • Manage cash registers, balance transactions, and secure the store during opening and closing hours.
  • Mentor, coach, and assist team members to achieve personal and professional growth, creating a positive and competitive work environment.
Requirements
  • Recent relevant retail experience, preferably in a management or supervisory role.
  • First Aid certificate and Food Safety certification (desirable).
  • Responsible Service of Alcohol (RSA) certificate (desirable).
  • Current WorkCover Fork Lift Truck (LF) Truck ticket/license (desirable).
  • Demonstrated excellence in written, verbal, and interpersonal communication skills.
  • Ability to work efficiently, follow routines, and pay attention to detail.
Salary

We offer a competitive salary package, estimated to be around $60,000 - $80,000 per annum, based on industry standards and location.

Benefits

The Bernardi Group provides a supportive team environment, ongoing training, and opportunities for career growth, making this an ideal role for those seeking a challenging and rewarding position.

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