Senior Operations Manager

4 weeks ago


Bathurst, New South Wales, Australia Belgravia Leisure Full time
About the Role

We are seeking a highly motivated and experienced Senior Operations Manager to oversee the day-to-day operations of our aquatic services. This is an exciting opportunity to lead a team of Duty Managers and contribute to the delivery of exceptional customer experiences across our facilities.

Key Responsibilities
  • Lead and manage a team of Duty Managers to ensure seamless operational performance across multiple sites
  • Develop and implement effective policies, procedures, and training programs to enhance staff knowledge and skills
  • Maintain accurate records of pool plant systems, water quality, and safety protocols to ensure compliance with regulatory requirements
  • Collaborate with senior management to drive business growth, improve efficiency, and increase customer satisfaction
Requirements and Qualifications
  • 3+ years of experience in a leadership or management role within a similar industry (aquatics, recreation, or hospitality)
  • Proven track record of successfully managing teams and driving business results
  • Strong understanding of OHS and public safety applications within a facility setting
  • Excellent communication, interpersonal, and problem-solving skills
  • Certifications: Current First Aid (Level 2), Current CPR Certificate, National Police Check, Current Pool Lifeguard Certificate
What We Offer
  • A competitive salary range of AU$60,000 - AU$80,000 per annum, dependent on experience
  • Ongoing professional development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading leisure management company

Note: The estimated salary range is based on national averages and may vary depending on location and individual circumstances.



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