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Store Operations Coordinator
2 weeks ago
The Operations Team Member position involves contributing to a customer-focused team, working under the guidance of an Operations Manager.
Key Responsibilities- Administer store operations in accordance with established procedures, including cash handling and banking integrity, processing transactions, managing system access and data accuracy, facilitating web sales and extended warranty claims, handling phone inquiries and marketing activities, and promoting financial performance through effective inventory management and cost control.
- Ensure seamless sales channel fulfillment in line with procedures.
- Collaborate with colleagues to deliver a consistent positive customer experience, effectively addressing customer complaints and queries as needed.
- Enhance The Good Guys brand and store experience through high-quality merchandising, in-store marketing, and presentation.
Vital Skills for Success in This Role
- Customer Orientation- Focused on delivering excellent customer experiences.
- Results Driven- Consistently achieves results, even in challenging situations.
- Self Awareness- Utilizes feedback and reflection to gain insight into personal strengths and weaknesses.
