Care Support Specialist
1 week ago
CatholicCare Central Queensland is a leading provider of community services, delivering quality care and support to individuals and families in Rockhampton.
The estimated annual salary for this position is $65,000 - $80,000 AUD, depending on experience.
Job DescriptionThis role involves providing comprehensive support to clients, ensuring their health and wellbeing needs are met. The successful candidate will work closely with clients to identify their goals and develop personalized care plans.
The key responsibilities of this position include:
- Providing information, support, and referrals to clients;
- Completing intake processes and assessments;
- Developing and implementing care plans;
- Ongoing monitoring and review of client progress;
- Collaborating with service coordinators to secure appropriate service bookings.
The ideal candidate will have a minimum of two years' experience in care management, working within the Disability, Aged Care, or broader Community Care sectors. They will possess exceptional verbal and written communication skills, accuracy in managing client records, and outstanding problem-solving and decision-making abilities.
A formal training in Case Management is essential, along with the ability to provide exceptional client experience through responsive service and continuous improvement.
This role requires the successful candidate to demonstrate entitlement to work in Australia, disclose any pre-existing injury or disease that may be adversely affected by undertaking the inherent requirements of the position, and undergo satisfactory screening and background checks.
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