Senior Debt Recovery Professional

1 week ago

Sydney, New South Wales, Australia beBeeRecovery Full time $80,000 - $120,000
Customer Recovery Specialist

We are seeking talented professionals to join our team as Customer Recovery Specialists.

This is a unique opportunity for individuals who enjoy working with diverse clients and strive for exceptional customer outcomes.

In this role, you will be responsible for:

  • Negotiating debt recovery from third parties in a respectful manner.
  • Exceeding customer expectations by delivering consistent positive experiences that foster loyalty.
  • Determining liability, negotiating debt repayment outcomes, and maximizing financial benefits.
  • Processing recovery claims accurately and responding promptly to customer needs.

About You:

  • Experience in claims management within a complex organization.
  • Effective planning, prioritization, and task organization skills.
  • High attention to detail and proficiency in technical aspects.
  • Excellent verbal and written communication skills, adept at negotiation.

What's on Offer:

  • A dynamic team focused on customer outcomes.
  • A supportive work environment where you can bring your authentic self.
  • An employer committed to supporting your work-life balance and flexible working options.
  • Access to learning resources and programs for career development.
  • Insurance products and discounts across various brands.
  • Initiatives to support your financial wellness.
  • The opportunity to grow professionally and personally.

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