Program Support Specialist

2 days ago

Ballarat, Victoria, Australia Federation University Australia Full time

About the Role

Federation University Australia is seeking a highly organized and detail-oriented Program Support Officer to join our team. As a Program Support Officer, you will play a critical role in the implementation and delivery of administrative processes required for program and course development, accreditation, and re-accreditation, as well as marketing and engagement activities.

Your key responsibilities will include:

  • Coordinating administrative requirements and providing support to program coordinators and designated discipline groups;
  • Providing administrative support for program accreditation and re-accreditation processes;
  • Contributing to the marketing and engagement activities of the Institute;
  • Planning, organizing, and delivering Institute events, activities, and student retention by coordinating and implementing administrative requirements.

About Federation University Australia

Federation University Australia is a leading regional university that delivers world-class education and facilities across its campuses in Ballarat, Berwick, Brisbane, Gippsland, and the Wimmera. We are committed to making a real difference to the lives of every student and the communities we serve.

As a Program Support Officer, you will have the opportunity to work with a diverse range of people and students, delivering quality customer service and contributing to the success of our programs and courses.

About You

To be successful in this role, you will need to have exceptional organizational and time management skills, with the ability to prioritize competing demands and ensure all administrative processes are completed in accordance with Institute and University requirements.

You will also need to possess:

  • Experience in supporting program development, accreditation/re-accreditation, and delivery activities in a higher education setting;
  • Analytical and problem-solving skills;
  • The ability to prepare agendas and minutes, and draft complex documents;
  • The ability to liaise with a diverse range of people and students to deliver quality customer service.

We are looking for a highly motivated and organized individual who is passionate about delivering exceptional customer service and contributing to the success of our programs and courses. If you are a team player with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

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