Current jobs related to IT Service Delivery Excellence Manager - Perth, Western Australia - beBeeCoordinatormanager
-
Service Delivery Excellence Manager
2 weeks ago
Perth, Western Australia beBeeServiceDeliveryManager Full time $120,000 - $150,000APM is a fast-growing international organization that provides human services with over two decades of experience in the industry. The IT team consists of more than 100 staff members in the APAC region and over 200 globally, assisting the company to make a difference in the community by delivering quality outputs to support frontline staff in enabling better...
-
Service Delivery Excellence Director
2 weeks ago
Perth, Western Australia beBeeExcellence Full time $120,000 - $140,000Job OverviewWe are seeking a seasoned leader to oversee the delivery of exceptional service experiences for our clients.Key ResponsibilitiesContribute to seamless end-to-end service operations, ensuring adherence to client expectations and service level agreements.Collaborate with cross-functional teams to drive alignment with client needs and deliver...
-
Service Delivery Excellence Specialist
2 weeks ago
Perth, Western Australia beBeeProcess Full time $100,000 - $120,000IT Service Management (ITSM) Process Excellence SpecialistThis is an exciting opportunity to work with a talented team of professionals in ensuring seamless interactions among various IT service management processes, including incident, problem, knowledge, system change configuration, and more.We are seeking a highly skilled professional with expertise in...
-
Lead Service Delivery Excellence
2 weeks ago
Perth, Western Australia beBeeDelivery Full time $124,800 - $157,920Service Delivery Excellence LeadAre you a seasoned service delivery expert looking for a new challenge?Our team partners with on-site operators and customers to drive success in well operations, ensuring clients receive optimal capacity and value.As a Service Delivery Excellence Lead, you will oversee the delivery of services across an assigned area and...
-
Delivery Excellence Leader
2 weeks ago
Perth, Western Australia beBeeService Full time $120,000 - $140,000This is an exceptional opportunity to excel as a central point of contact between customers and services teams, working collaboratively with Account Management and Delivery teams to ensure the delivery of high-quality services.Responsibilities:Service Delivery: Ensure all service deliverables are met, including SLAs, OLAs, and KPIs.Client Satisfaction:...
-
Project Manager – Delivery Excellence
2 weeks ago
Perth, Western Australia beBeeProjectManagement Full time $150,000 - $225,000Project Delivery LeadAs a Project Delivery Lead, you will play a critical role in ensuring the successful execution of key projects. This is an opportunity to work with a diverse and inclusive team, driving excellence in project delivery while upholding industry standards.Key ResponsibilitiesDirect and manage the execution phase of single capital projects or...
-
Service Delivery Manager
2 weeks ago
Perth, Western Australia Intergen Limited Full timeThis is an exciting opportunity to join Empired in a Delivery Management capacity. Joining the dynamic and growing team in the heart of Perth, you will provide a central conduit between Empired's customers, our Services Teams and our sales office, working with the Empired Account Management and Delivery teams to ensure the delivery of quality services. This...
-
Service Excellence Manager
2 weeks ago
Perth, Western Australia beBeeOperational Full time $120,000 - $180,000We are seeking a skilled Operational Technology Service Manager to drive service excellence in our organization. As a key member of the IT team, you will be responsible for developing methods and processes needed to deliver exceptional outcomes.The ideal candidate will have a solid understanding of OT and IT systems, experience managing service delivery in...
-
Food Service Delivery Driver
2 weeks ago
Perth, Western Australia Wing Hong Food Service Full time**About the Role**We are seeking a reliable and motivated **Food Service Delivery Driver** to join our team. You will be responsible for delivering stock to a variety of customers in a professional and cost-effective manner, while ensuring customer satisfaction.**Key Responsibilities**- Deliver fresh, dry, and frozen stock to customers across multiple...
-
Service Delivery Manager
2 weeks ago
Perth, Western Australia Buscojobs Full timeJoin to apply for the Service Delivery Manager role at Nationwide Group2 days ago Be among the first 25 applicantsJoin to apply for the Service Delivery Manager role at Nationwide GroupGet AI-powered advice on this job and more exclusive features.Work for a market leader in Roadside, Towing, & Transport solutionsConvenient location in Seven HillsJoin a...
IT Service Delivery Excellence Manager
2 weeks ago
We are seeking a motivated and detail-oriented IT Service Management (ITSM) Process Coordinator to join our team on a permanent, full-time basis.
You'll contribute to strategic and operational improvements, coordinate system updates, and work closely with stakeholders to drive best practice service delivery.
Key Responsibilities:- Provide technical direction and guidance on daily IT service management activities, ensuring alignment with best practice frameworks.
- Develop, test, and coordinate changes to the ITSM toolset, engaging stakeholders and ensuring documentation and standards are up-to-date.
- Seek feedback and conduct research and analysis to identify improvement opportunities and provide advice to management and system owners.
- Work to agreed Service Level Agreements (SLAs) and maintain effective relationships with internal and external stakeholders.
- Support the development of project documentation and provide input into technology upgrades or system enhancements.
To be successful in this role, you should possess:
- Current ITIL Foundation Certificate or demonstrated practical experience in Change, Major Incident, Problem, and Configuration Management processes (preferably within ServiceNow).
- Proven ability to engage people when providing technical support and collaborate with your team to achieve goals.
- Solid written, verbal, and interpersonal skills with the ability to build rapport and maintain a strong customer service focus.
- Strong conceptual and analytical abilities to assess complex issues and recommend effective solutions and improvements.
- Effective time management and organisational capabilities, able to manage multiple priorities independently with minimal supervision.
