IT Field Support Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeNetwork Full time $70,000 - $100,000

As a Freelance Field Support Engineer, you will be responsible for visiting customer sites to resolve technical issues related to desktop and network support.

Key Responsibilities
  • Troubleshoot and repair physical devices (PCs, printers etc.) to ensure optimal functionality.
  • Assist with network connectivity, configuration, and performance optimization.
  • Setup, manage, and optimize routers and switches for efficient data flow and minimize downtime.

You will receive briefings from our Help Desk Team via email or phone call, then complete tasks according to your availability.

Requirements
  • Hands-on experience in desktop support and network troubleshooting is essential.
  • Familiarity with Windows 10 and various network devices is required.
  • Able to travel to customer sites as needed to provide on-site support.
  • Excellent communication and problem-solving skills are necessary for success in this role.

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