
Transform Lives through Compassionate Support
5 days ago
Elevate the lives of individuals with disabilities and older Australians by providing exceptional support services as a Service Facilitator. This dynamic role demands a caring and proactive individual who can work collaboratively with clients and staff in various settings.
The ideal candidate will possess excellent coaching and mentoring skills, ensuring high-quality services and supports are delivered to clients. Key responsibilities include:
- Developing and implementing personalized client goals in collaboration with clients and staff.
- Managing rosters accurately and processing timely claims for payment.
- Providing supervision, coaching, and mentoring to direct care staff.
- Maintaining effective communication and coordination between services, staff, and stakeholders.
- Assisting clients in managing their finances according to organizational policies and procedures.
- Embodying the organization's values by understanding each individual, delivering outstanding service, working collaboratively, and driving innovation.
- Possessing a solid foundation of knowledge in relevant legislation to protect vulnerable individuals from abuse and neglect.
Successful candidates will have:
Essential Qualifications and Skills- Experience in a similar role within the aged care sector or related field.
- Relevant tertiary qualifications, particularly in health-related fields.
- A commitment to delivering exceptional customer service.
- A proactive approach to working in a dynamic environment.
- Proven experience in team supervision and leadership.
- Excellent interpersonal and communication skills.
- Ability to work independently and collaboratively within teams.
- Well-developed administrative and financial management skills.
- A current driver's license and reliable transportation.
- First Aid and CPR certification.
- Competency in Microsoft Office and computer systems.
- Working With Children Check and NDIS Worker Screen Clearance.
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