Current jobs related to Retention Excellence Lead - Sydney, New South Wales - Nearmap

  • eCommerce Retention Lead

    4 days ago

    Sydney, New South Wales, Australia Six Degrees Executive Full time

    Are you a retention marketing expert with a passion for sports and leisure? I'm working with a highly respected sports and leisure brand that is seeking an experienced Ecommerce Retention Lead to drive customer loyalty, maximize lifetime value, and optimize retention strategies. This is a fantastic opportunity for someone with a proven track record in...

  • Regional Retention Lead

    6 days ago

    Sydney, New South Wales, Australia Intuit Inc. Full time

    Key ResponsibilitiesThis role is responsible for defining the regional customer success strategy for value realisation, retention, and monetisation. The focus is on executing this strategy at scale through 1:many initiatives, encompassing both digital and human services.Some key responsibilities include:Developing and implementing a customer success strategy...

  • Growth and Retention Lead

    3 days ago

    Sydney, New South Wales, Australia CLevelCrossing Full time

    Growth and OpportunityCLevelCrossing is committed to delivering exceptional value to our clients and local communities.We're seeking a highly skilled professional to join our Financial Services Group (FSG) and drive our growth efforts.This role requires a strategic thinker with a proven track record in driving new business growth, retention, and expansion...

  • Digital Retention Marketing Lead

    3 days ago

    Sydney, New South Wales, Australia Six Degrees Executive Full time

    BenefitsImpactful Role: You'll have a key role in shaping the retention strategy for a well-loved and rapidly growing sports and leisure brand.Growth & Career Progression: This position offers excellent opportunities for career growth and the chance to work in an innovative, dynamic team.Industry Passion: If you have a genuine passion for sports and leisure,...

  • Employee Experience and Retention Strategist

    3 days ago

    Sydney, New South Wales, Australia Landscape Solutions Full time

    About the RoleWe are looking for an Employee Experience and Retention Strategist to join our team at Landscape Solutions. As a key member of our organization, you will play a pivotal role in shaping careers and enhancing employee engagement.As our ideal candidate, you will have experience in training, employee engagement, and retention strategies. You will...

  • Professional / C - Retention

    1 day ago

    Sydney, New South Wales, Australia Just Eat Takeaway Full time

    Are you interested in assisting in the design and execution for a consumer brand? Do you have an appetite for delivering customer retention strategies and making impactful decisions? Then this role has the perfect ingredients for youAs our Retention Marketing Coordinator, you will work closely and support our Retention Marketing Executives, who manage...

  • Retention Marketing Specialist

    24 hours ago

    Sydney, New South Wales, Australia Just Eat Takeaway Full time

    Join our dynamic team at Just Eat Takeaway as a Retention Marketing Specialist! As a key member of our Retention Marketing team, you'll play a crucial role in driving customer loyalty and retention through effective marketing strategies.You'll work closely with our marketing teams to design and execute campaigns that engage customers and promote brand...

  • Director of Customer Retention and Growth

    3 days ago

    Sydney, New South Wales, Australia Sitecore Full time

    About the Opportunity:As a Regional Vice President of Sales, you will lead a high-performing team of Enterprise Account Managers across the ANZ region. Your primary focus will be on customer retention, driving growth through expanding relationships with our installed base of customers, and ensuring their long-term success.The ideal candidate will possess...

  • Director of Customer Retention and Growth

    7 days ago

    Sydney, New South Wales, Australia Datadog, Full time

    We are seeking an experienced customer success leader to join our team as a director of customer retention and growth. In this role, you will be responsible for developing and executing strategies to drive customer retention and growth.Key Responsibilities:Develop and execute strategies to drive customer retention and growthLead high-performing teams of...

  • Marketing Coordinator

    24 hours ago

    Sydney, New South Wales, Australia Just Eat Takeaway Full time

    At Just Eat Takeaway, we're on a mission to connect customers with their favourite food brands. We're looking for a skilled Marketing Coordinator - Consumer Retention to join our team and help us drive customer loyalty.In this role, you'll work closely with our Retention Marketing Executives to design and execute marketing retention strategies across various...

  • Customer Retention Expert

    3 days ago

    Sydney, New South Wales, Australia Seismic Full time

    **About the Role:**The Customer Retention Expert will play a crucial role in ensuring client satisfaction and retention at Seismic.**Key Responsibilities:**Building a Trusted Advisor relationship at all levels, from practitioner to C-level, in your accountsConsulting with client stakeholders to understand their business strategies and goals as well as their...

  • Head of Growth and Retention

    3 days ago

    Sydney, New South Wales, Australia Intuit Inc. Full time

    Key ResponsibilitiesDevelop and execute customer success strategies to drive revenue growth and customer retention.Lead a team of customer experience professionals to deliver exceptional customer experiences.Identify, prioritize, and address customer pain points and areas for improvement.Collaborate with cross-functional teams to ensure alignment and...

  • Retention Facilitator

    5 days ago

    Sydney, New South Wales, Australia New Dawn Enterprises Full time

    CBICI / 37 Nepean St, Suite 201, Sydney, NS DetailsDeadline to apply:May 31, 2024 / 4:00 pmAnticipated start date:Schedule:Permanent / Full-TimeCompensation:$49,000Number of openings:1 About the Position The Retention Facilitator will work to increase the retention of international students studying at and graduating from Cape Breton University and other...

  • Sales Retention Specialist

    4 days ago

    Sydney, New South Wales, Australia Damco Spain SL Full time

    Job DescriptionWe are seeking a skilled Sales Coordinator to join our team at Damco Spain SL.The successful candidate will be responsible for promoting customer retention through building strong relationships with our clients.As a key member of the Sales team, you will work closely with colleagues to ensure assigned customers achieve expected business...

  • Retention & Loyalty Manager - B2b

    4 days ago

    Sydney, New South Wales, Australia Montu Full time

    This is a Retention & Loyalty Manager - B2 B role with one of the leading companies in AU right now -- Montu -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off.More About the Role at Montu ## **Job Description** Our Retention & Loyalty Manager is responsible for leading the B2 B CRM strategy for our...

  • Customer Retention Executive

    24 hours ago

    Sydney, New South Wales, Australia Procore Technologies Full time

    About the TeamWe are seeking a highly motivated Customer Retention Executive to join our Sales team. In this role, you will be responsible for developing and executing strategies to retain and grow our existing customer base.This will involve working closely with our sales team to analyze customer needs, identify areas for improvement, and develop targeted...

  • Client Retention Professional

    3 days ago

    Sydney, New South Wales, Australia Phocas Software Full time

    Transform Business Outcomes with Phocas">We're a global leader in business planning and analytics, dedicated to helping organizations achieve their goals. As a Customer Success Consultant, you'll play a critical role in driving customer success, retention, and growth.">Your Key Responsibilities">You'll be responsible for:">">Developing and executing customer...

  • Leadership Position in Customer Retention

    3 days ago

    Sydney, New South Wales, Australia Datadog Full time

    Unlock Customer Potential:As a key member of our Datadog team, you will be responsible for leading teams that drive customer success. With 8+ years of experience in Customer Success or Account Management, you will possess a deep understanding of the industry and the skills required to excel in this role.Your Impact:Develop and implement strategies to drive...

  • Customer Retention Specialist

    3 days ago

    Sydney, New South Wales, Australia Clenergy (Xiamen) Technology Co., Ltd. Full time

    Clenergy is a leading provider of solar energy solutions in Australia, with a strong focus on customer satisfaction and retention. As a sales executive in NSW, you will play a crucial role in building and maintaining relationships with our existing clients.Your primary responsibility will be to review the assigned client base and identify opportunities for...

  • Customer Retention Specialist

    7 days ago

    Sydney, New South Wales, Australia EST10 Recruitment Full time

    Job SummaryThis dynamic administration role involves working in a small, close-knit team to enhance member retention and facilitate the onboarding process. The successful candidate will be responsible for offering frontline support to both current members and professionals seeking to join the relevant professional body.Main ResponsibilitiesDetailed Job...

Retention Excellence Lead

1 week ago

Sydney, New South Wales, Australia Nearmap Full time

Unlocking Customer Potential at Nearmap

Nearmap is a global leader in location intelligence, providing innovative solutions that empower businesses to make informed decisions and drive growth. As a Customer Success Manager, you'll play a critical role in ensuring our customers achieve their goals and succeed in their endeavours.

About the Role:

This is an exciting opportunity to join Nearmap's team of passionate professionals who are dedicated to delivering exceptional customer experiences. You'll work closely with our Account Managers to develop and implement strategies that drive customer success, retention, and growth.

Your Key Responsibilities:
  1. Drive Customer Renewals: Work with Account Managers to develop and execute plans that drive customer value and retention.
  2. Foster Strong Relationships: Foster strong relationships with key customers, including C-suite executives, to understand their business needs and deliver tailored solutions.
  3. Lead Data-Driven Insights: Analyse customer data to identify trends and patterns, and develop actionable recommendations to optimise customer success.
What We're Looking For:
  • Experience: 5+ years of experience in a customer-facing role, preferably in a SaaS or technology company.
  • Proven Track Record: Proven track record of driving customer success and achieving retention targets.
  • Excellent Communication Skills: Excellent communication and relationship-building skills, with the ability to engage with customers at all levels.
  • Strong Analytical Skills: Strong analytical skills, with the ability to interpret data and derive actionable insights.