Customer Retention Specialist

7 days ago


Sydney, New South Wales, Australia EST10 Recruitment Full time
Job Summary

This dynamic administration role involves working in a small, close-knit team to enhance member retention and facilitate the onboarding process. The successful candidate will be responsible for offering frontline support to both current members and professionals seeking to join the relevant professional body.


Main Responsibilities
  • Detailed Job Description:
    • This role will offer frontline support to both current members and professionals seeking to join the relevant professional body.
    • A dynamic administration role working in a small, close-knit team

About the Role
  • You are confident in following established processes and procedures in line with legislative requirements.
  • Your high attention to detail ensures you are able to review documents and draft correspondence with precision.
  • Excellent communication skills, both written and verbal, are essential in this role as you will be responsible for responding to high volumes of phone calls and emails.


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