Retail Leadership Expert

7 days ago


Joondalup, Australia Officeworks Full time
About Us

At Officeworks, we're not just a workplace - we're a family. Our customers, team, and community are at the heart of everything we do.

Bigger things happen when you work with us. As a Retail Department Leader (Coordinator) at our Joondalup store, you'll lead from the front, delivering exceptional customer experiences that leave a lasting impression.

About the Role
  • Bring your exceptional customer service skills to the forefront, ensuring every customer leaves satisfied with their experience.
  • Lead and motivate your team, inspiring them to achieve sales targets and Key Performance Indicators (KPIs).
  • Train and develop your team to become retail rockstars, always looking to enhance their skills and performance.
  • Master the inventory realm, ensuring stock levels are always maintained and our customers have everything they need.
  • Craft a shopping experience that is visually stunning and safe for all.
  • Collaborate with fellow leaders and departments to achieve overall store success.
About You
  • A solid track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Outstanding ability to communicate and build connections with your team and customers alike.
  • You're a leadership legend, building a team of retail rockstars who can tackle any challenge.
  • Ability to thrive in a fast-paced environment and juggle shifting priorities with ease.
  • Ready to dive in headfirst, never afraid to get your hands dirty to ensure everything runs smoothly.
Our Culture

We celebrate our team's uniqueness, embracing inclusion and diversity, and take pride in being good humans with every decision we make.

  • Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Great work-life balance, with only one weekend shift required every three weeks.
  • Industry-leading Growing Families policy.

In this dynamic retail environment, your leadership skills will make a real difference.



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