Service Supervisor Full-time Operations Manager

1 month ago


Dandenong, Victoria, Australia Temperzone Australia Full time

At Temperzone Australia, we are proud to be Australasia's longest-serving air conditioning manufacturer. Our company has a rich history of innovation and commitment to quality.

As a leading manufacturer, we offer a unique opportunity for individuals to develop their skills and advance their careers in the HVAC industry.

We are currently seeking an experienced Service Supervisor to join our team in Melbourne. This is a full-time position that offers a competitive salary package, including a base salary of $120,000 per annum, plus superannuation and other benefits.

Key Responsibilities
  • Lead and mentor a team of technicians and warranty agents to deliver outstanding service and maintain our company's reputation.
  • Utilize technical knowledge to perform specialized warranty services on our Temperzone and Hitachi products.
  • Coordinate service calls, assign technicians, and prioritize tasks to ensure efficient service delivery.
  • Build and maintain strong customer relationships through effective communication and issue resolution.
  • Provide start-up assistance for new installations and ensure high-quality workmanship for all service and repair jobs.
  • Participate in training and development programs to enhance technical skills and knowledge.

We require a Refrigeration/Air Conditioning Trade Certificate and possession of in-depth technical knowledge and qualifications in HVAC and/or refrigeration disciplines. A Refrigeration/Air Conditioning Supervisors Licence is also preferred in some regions.

Benefits include the ability to work autonomously, with opportunities to do admin from home, and a very passionate and supportive team environment. We offer job security, discounts on personal banking for ANZ bank members, and the chance to excel and grow your career with a globally recognized brand.



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