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Café Operations Director
2 weeks ago
As a Café Venue Manager, you will be responsible for overseeing the day-to-day operations of a busy café. This role requires strong leadership and people management skills to drive team performance and ensure guests enjoy an exceptional experience every time.
Key responsibilities include:
- Managing and leading the café team across front and back of house.
- Overseeing daily operations to ensure service and quality standards.
- Recruiting, training, and developing staff.
- Handling rostering, stock control, and budgets.
- Working closely with ownership and senior management to achieve targets.
- Maintaining a positive team culture and upholding the reputation of the establishment.
Suitable candidates will possess excellent knowledge of hospitality operations, a passion for specialty coffee, food, and customer service, and the ability to thrive in a fast-paced environment. They will also have strong organisational and communication skills and be able to lead by example.
The ideal candidate will have previous experience as a venue manager and a proven track record of successfully managing teams and achieving targets. They will be passionate about delivering exceptional customer service and have a keen eye for detail when it comes to operational matters.
