EOI - Park Operations Manager

4 days ago


Shire of Esperance, Australia Royal Automobile Club of WA Full time
About the Role

We are seeking an experienced Park Manager to join our team at RAC Esperance Holiday Park. As a key member of our management team, you will be responsible for the overall operation and management of the park, ensuring a high-quality guest experience and maintaining a safe and secure environment.

Key Responsibilities
  • Operational Management: Oversee the day-to-day operations of the park, including the management of staff, facilities, and services.
  • Guest Services: Ensure that all guests receive a high level of service and that their needs are met in a timely and efficient manner.
  • Staff Management: Recruit, train, and develop a team of staff to provide excellent customer service and maintain the high standards of the park.
  • Financial Management: Manage the park's budget, including procurement, cost control, and revenue management.
  • Asset Management: Maintain and improve the park's assets, including buildings, equipment, and grounds.
  • Community Engagement: Liaise with local stakeholders, including council, industry bodies, and community groups.
Requirements
  • Experience: Proven experience in a similar role, including management experience in the hospitality or related industries.
  • Skills: Strong computer skills, including MS Office, NewBook (or similar reservations system), Financial Software, Rostering Software, and SharePoint.
  • Knowledge: Strong understanding of caravan park grounds and maintenance requirements, as well as knowledge of regulatory requirements impacting on caravan park operations.
  • Personal Qualities: Self-starter with excellent interpersonal, communication, and problem-solving skills.
  • Certifications: Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.
What We Offer
  • Competitive Salary: A competitive salary package that reflects your experience and skills.
  • Benefits: Discounted meals and accommodation, work-life balance, and opportunities to upskill and grow with RAC.

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