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Park Manager

2 months ago

Shire of Esperance, Australia RAC of WA Full time
About the Role

We are seeking an experienced Park Manager to join our team at RAC Esperance Holiday Park. As a key member of our management team, you will be responsible for the overall operation of the park, ensuring high-quality resort accommodation and services are provided to our RAC members and guests.

Key Responsibilities
  • Manage and maintain all operational elements of the park, including provision of high-standard accommodation, hospitality services, and activities.
  • Lead and drive delivery of memorable customer service and manage member and guest reservations.
  • Lead a safety-first culture across the property, ensuring the team follows policies and procedures, including occupational health and safety practices.
  • Undertake financial management, operating the budget, ensuring procurement, cost controls, and driving revenue.
  • Manage and maintain assets within the property.
  • Liaise with local stakeholders, including council, industry bodies, and community groups.
  • Manage the operations of onsite facilities.
Requirements
  • Experience in a similar role, including demonstrated management experience in the hospitality or related industries.
  • Strong computer skills, including MS Office, NewBook (or similar reservations system), Financial Software, Rostering Software, and SharePoint.
  • Strong understanding of caravan park grounds and maintenance requirements.
  • Knowledge of regulatory requirements impacting caravan park operations and the ability to maintain a safe working environment.
  • Self-starter with excellent interpersonal, communication, and problem-solving skills.
  • Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.
  • Availability to meet operational working hours across a 7-day week roster, including weekends, public holidays, and reasonable overtime.
  • Availability to work after hours and on call as per the on-call roster.
What We Offer
  • Competitive salary
  • Discounted meals & accommodation - live & work on-site
  • Work/Life balance
  • A supportive and dynamic work environment with a reputable and long-standing organisation
  • Opportunities to upskill and grow with RAC
  • An opportunity to work in a beautiful part of Western Australia