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Park Manager

2 months ago

Shire of Esperance, Australia RAC WA Full time

About the Role:

RAC Esperance Holiday Park is seeking an experienced Park Manager to join our team on a full-time basis. As a Park Manager, you will be responsible for managing and maintaining all operational elements of the holiday park, including provision of high-standard accommodation, hospitality services, and a range of other activities to ensure the smooth running of the park.

Key Responsibilities:

  • Recruit, manage, and develop a team compromising of Front Office, Cafe, Housekeeping, and Maintenance staff.
  • Lead and drive delivery of memorable customer service and manage member and guest reservations at the property.
  • Lead a safety-first culture across the property, ensuring the team are following policies and procedures, including occupational health and safety practices.
  • Undertake financial management, operating the budget, ensuring procurement, cost controls, and driving revenue is managed correctly.
  • Manage and maintain assets within the property.
  • Liaise with local stakeholders, including council, industry bodies, and community groups.
  • Manage the operations of onsite facilities.

Requirements:

  • Experience in a similar role, including demonstrated management experience in the hospitality or related industries.
  • Strong computer skills, including MS Office, New Book (or similar reservations system), Financial Software, Rostering Software, and Share Point.
  • Strong understanding of caravan park grounds and maintenance requirements.
  • Knowledge of regulatory requirements impacting on caravan park operations and the ability to maintain a safe working environment.
  • Self-starter with excellent interpersonal, communication, and problem-solving skills.
  • Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.
  • Availability to meet operational working hours across a 7-day week roster, including weekends, public holidays, and reasonable overtime.
  • Availability to work after hours and on call as per the on-call roster.

About RAC:

RAC is an Equal Opportunity Employer, values inclusivity, and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments to fully participate in the process, please contact our Talent Acquisition Team.