Admissions Coordinator

3 days ago

City of Armadale, Australia Aged Care Homes Full time
About the Role

The Admission Coordinator plays a vital role in driving occupancy at Regis Shenley Manor and Regis Inala Village. As a trusted single point of contact, you will be responsible for executing local area marketing and admission activities, ensuring the delivery of sales and admissions commitments, and managing the enquiry, tour, sales, and resident welcome processes.

Key Responsibilities
  • Support the effective execution of the local area marketing and admission program
  • Drive exceptional service through the delivery of the Welcome process
  • Plan and coordinate activities developed within the marketing and admissions program
  • Manage customer inquiries and conduct tours of the Home
  • Display a high level of customer service in all interactions
What We Look For
  • Demonstrated understanding of sales processes
  • Exceptional delivery of customer service
  • Experience within an aged care environment (favorable but not essential)
  • Demonstrated proficiency in verbal and written communication skills
  • Demonstrated proficiency in supporting budgeting and sales target processes
  • Proven experience in roles that require maintaining confidentiality
  • Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders
  • Excellent stakeholder management and team-building skills
Why Work for Us?
  • With national support and local care, you'll be part of a team that truly cares
  • Enjoy a flexible working environment to balance your life and wellbeing
  • Career pathways and opportunities across Australia, including entry-level roles
  • Employee discount and benefits programs
  • Reward and recognition programs including our Annual National Care Awards

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