Trainee Case Manager

4 weeks ago

Newcastle, New South Wales, Australia Haylo People Full time

About the Role

We are seeking a Trainee Case Manager to join our team at Haylo People, a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. As a Trainee Case Manager, you will have the opportunity to transition into a permanent full-time role with flexibility to work from home up to 2 days after initial training within our office based in Newcastle CBD.

Key Responsibilities

  • Support people who have been injured at work and guide all parties through each stage of the claims process
  • Work with internal stakeholders to manage treatment approvals, return to work and injury management plans
  • Manage weekly payments and provider invoices

About You

  • Previous experience in workers compensation is desirable but not essential
  • To be successful in this role, you should possess a background in healthcare, nursing, allied health, aged care, medical receptionist etc.
  • You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties
  • You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances
  • You are an organised person who demonstrates strong time management and prioritisation skills

Benefits

  • Salary: $70,000 - $75,000 + super + discounts & benefits
  • Extensive well-being initiatives and discounts across a number of insurance products
  • Onsite learning & development team with a structured career pathway

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