Senior Case Manager

7 days ago


Newcastle, New South Wales, Australia Haylo People Full time
Job Summary

We are seeking an experienced Case Manager to join our team at Haylo People, a trusted recruitment agency for the Personal Injury & Insurance industry. As a Senior Case Manager, you will be responsible for managing a portfolio of workers' compensation claims, working closely with a supportive team to deliver excellent customer experiences and achieve positive outcomes.

Key Responsibilities:

  • Manage a portfolio of claims, ensuring timely and effective resolution
  • Collaborate with the team to achieve business objectives and improve processes
  • Provide exceptional customer service, demonstrating empathy and a genuine caring nature

Requirements:

  • 2+ years of experience in case management, preferably in the workers' compensation industry
  • Strong communication and interpersonal skills, with the ability to work effectively with stakeholders
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects

What We Offer:

  • A competitive salary package, including salary range up to $95,000 + Super
  • Flexible working hours, with the option to work from home up to 3 days a week
  • Extensive well-being initiatives and discounts across insurance products
  • Onsite learning and development team, with a structured career pathway

About Us:

Haylo People is a leading recruitment agency for the Personal Injury & Insurance industry, committed to delivering exceptional service and supporting our clients and candidates. We believe in the freedom to be our authentic selves and welcome people of all backgrounds to apply for our roles.


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