Senior Customer Service Specialist

3 days ago

Canberra, ACT, Australia beBeeCustomerSupport Full time $60,000 - $90,000

Are you passionate about delivering exceptional customer experiences?

About the Role

We are seeking a skilled professional to join our team of dedicated bankers in Canberra.

In this position, you will be responsible for providing top-notch service and support to our clients.

  • Assist customers with daily transactional needs and resolve any issues promptly.
  • Educate customers on using technology to achieve their financial goals and objectives.

You will work closely with our specialist teams to identify customer needs and provide solutions that meet their requirements.

This is an excellent opportunity for career growth and development, with many opportunities for advancement within our organization.

What We Offer

We offer a dynamic and supportive work environment, with access to ongoing training and development opportunities.

You will have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer service.

We also offer a range of benefits, including generous paid and unpaid parental leave, flexible working arrangements, and more.

Requirements

To succeed in this role, you will need:

  • A strong customer service ethic and ability to communicate effectively with customers.
  • Experience in sales and service, preferably in a banking or finance environment.
  • The ability to work independently and as part of a team.
  • Problem-solving skills and adaptability in a fast-paced environment.

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