Customer Service Specialist

3 days ago

Canberra, ACT, Australia beBeeCustomerService Full time $80,000 - $140,000

Deliver Exceptional Customer Experiences

About the Role

We're seeking a skilled professional to manage customer enquiries and provide personalized solutions.

The ideal candidate will possess excellent problem-solving skills, be able to work collaboratively with specialists, and have a strong commitment to delivering exceptional customer experiences.

Key Responsibilities

  • Manage customer enquiries to provide caring and personalized solutions.
  • Complete a lending accreditation program.
  • Provide an exceptional experience for customers.
  • Be part of a knowledgeable and high-achieving team.
  • Collaborate with specialists to deliver the best outcomes for customers.

Requirements

  • Previous lending experience is desirable.
  • Demonstrated experience in retail banking or customer service environment.
  • Strong work ethic and commitment to success.
  • Excellent problem-solving and analytical skills.

Benefits

  • A flexible, inclusive, and diverse working environment.
  • Opportunities for professional growth and development.
  • Exclusive benefits and discounts from our employee banking package.
  • Paid community volunteer days.
  • Staff wellness program.

About Us

We're a values-driven organization committed to diversity and inclusion. We believe in growing careers and making a positive impact.

If you're passionate about helping others and want to make a difference, we encourage you to apply.

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