Director of Client Growth

5 days ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $180,000 - $250,000
Job Description:

The Senior Director of Customer Success is responsible for driving customer satisfaction, retention, and growth for key clients. This leader establishes and executes strategies to improve customer relationships and scale customer success functions.

This role requires close collaboration with cross-functional teams to deliver exceptional customer experiences. The ideal candidate has a proven track record of building high-performing teams and scaling customer success operations.

Key Responsibilities:
  • Develop and execute customer success plans for key clients
  • Build and maintain strong relationships with key customers and stakeholders
  • Collaborate with cross-functional teams to deliver seamless customer experiences
Requirements:
  • Proven track record of driving revenue growth and customer retention
  • Experience in building high-performing teams and scaling customer success operations
  • Strong understanding of business needs and product configuration
  • Excellent communication and relationship-building skills

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