
Business Solutions Analyst
2 weeks ago
We are seeking an experienced Business Solutions Analyst to drive the design, delivery, and optimization of business solutions. The ideal candidate will have strong hands-on experience in PEGA platform and a proven track record in fraud/scam prevention or business banking projects.
Key Responsibilities:- Gather, analyze, and document business requirements to translate them into detailed technical specifications and user stories.
- Design and configure PEGA applications to support fraud workflows and business banking processes.
- Lead process mapping, gap analysis, and solution walkthroughs with stakeholders.
- Collaborate closely with PEGA developers, architects, and QA teams to ensure scalable, maintainable, compliant designs.
- Support implementation phases including UAT, defect triage, and go-live readiness.
- Ensure solutions adhere to fraud prevention best practices and regulatory standards.
- 5–8 years as a Business Analyst or Tech BA in financial services or consulting, with direct experience on the PEGA platform (PRPC, BPM, Smart Investigate frameworks).
- Domain expertise in fraud prevention, scam detection, AML/KYC, or business banking operations, including alert handling and case management.
- Strong analytical skills with experience in process flows, decisioning, and integration requirements.
- Excellent communication skills—comfortable engaging with both technical teams and executive stakeholders.
This role offers a unique opportunity to work with a dynamic team and contribute to the development of business solutions. As a Business Solutions Analyst, you will be responsible for driving project success and ensuring that solutions meet business needs.
Others:The successful candidate will be comfortable working in an Agile/Scrum environment using tools like JIRA, Confluence, and BPMN modeling. They will also be able to facilitate workshops, training sessions, and stakeholder communications.
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