Senior Delivery Manager

4 days ago


Macquarie Park, Australia Singtel Full time

Job Summary

As a Senior Delivery Manager at Singtel, you will be responsible for leading cross-functional teams to deliver business and technology-based programs within defined Agile, hybrid, and Waterfall methodologies. Your goal will be to achieve desired business outcomes while partnering with key stakeholders to ensure successful implementation.

Key Responsibilities

  • Coordinating and driving portfolio initiatives utilizing Agile and hybrid ways of working, values, principles, and practices to plan, manage, and deliver high-quality business outcomes.
  • Achieving outcomes of assigned initiatives through close collaboration with key stakeholders, squad members, and Delivery Managers.
  • Articulating and representing strategically aligned team plans at a portfolio/program level.
  • Taking ownership of large, complex pieces of work and leading through complexity to achieve results.
  • Identifying and managing potential delivery risks, developing mitigation strategies, and supporting change management efforts to ensure successful adoption and utilization of new or enhanced capabilities across multiple teams and programs.
  • Managing multiple complex dependencies external to the team and across large programs of work.
  • Facilitating Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
  • Developing business cases and working with key stakeholders to implement approved initiatives.
  • Encouraging knowledge sharing across multiple teams and programs of work.

Requirements

  • Agile delivery experience beyond just qualifications or have a level of exposure.
  • Previous experience working within a customer-focused team in a digital/online and custom development environment.
  • Demonstrated success in directly managing large and sophisticated programs together with a proven track record in successfully leading a delivery team in a matrix reporting environment.
  • Excellent delivery background of senior project or program delivery roles.
  • Ability to articulate and represent multiple team plans that are strategically aligned.
  • Proven ability to facilitate and influence at C-Suite level to drive program outcomes.
  • Proven ability to build and navigate relationships with senior leaders across the business.
  • In-depth knowledge of one or more Agile frameworks acquired through practical experience.
  • Excellent communication, analytical, and facilitation skills.
  • Proactive promoter of Agile best practices and a growth mindset.
  • Tertiary qualification in IT/computer science or a related business discipline.
  • Agile certification.
  • Proficient in the use of Jira and Confluence. Jira Align knowledge highly desirable.

What We Offer

  • Competitive salary and performance incentives.
  • Discounts to Singtel products and services, and to over retailers Australia-wide.
  • Training, mentoring, and development opportunities.
  • Up to five days of Volunteer Leave per year.
  • A 'connected' day for you to use to connect to something you are passionate about.
  • Hybrid ways of working.


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