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Delivery Program Manager

2 months ago

Macquarie Park, Australia Singtel Full time

Job Summary

The Delivery Program Manager will be responsible for managing and successfully delivering data transformation and modernisation programs within the Singtel IT Division. Reporting to the Director of Portfolio Delivery, the role focuses on delivering modern data platforms capabilities, products and services to meet customers' experience outcomes by driving programs on time and on budget, even in sophisticated and evolving environments.

Key Responsibilities

  • Lead and define Program requirements through accurately establishing customer expectations and analysing business interests.
  • Define, detail and document the scope and specifics of the Program.
  • Analyse tasks and develop an accurate schedule to fulfil Program results.
  • Identify, analyse and refine Program costs to produce a budget.
  • Monitor, review and report Program quality and results.
  • Identify and formulate a risk management plan for a Program and assure Program continuity.
  • Successfully manage business initiatives and senior business partner relationships.
  • Ensure customer experience parameters are driven to conclusion within programs.
  • Contribute to and work effectively within a sophisticated and matrix team environment.

Requirements

  • Professional qualification or equivalent in Business, IT, Engineering or other aligned fields, complimented in professional certification (e.g. PMP, Prince2, etc.).
  • Hands-on experience managing capital programs within the IT/Telecommunications or Financial Services sectors, with formal training in Project Management.
  • Delivery using Agile/Iterative methodologies, with strong financial and business proficiencies.
  • Demonstrated success in directly leading large, sophisticated data programs.
  • Consistent experience in successfully supporting a delivery team in matrix reporting environment.
  • Proven track record in coaching, mentoring and developing team members; successfully supporting performance to achieve continuous improvement of team capabilities.

What We Offer

  • Flexible work arrangements, including 3 days in the office and 2 days remote.
  • Inclusive paid parental leave, up to 14 weeks for the primary caregiver.
  • Access to resources, webinars and support via the 'Parents at Work portal.'
  • Opportunities for professional growth and development, including online and facilitator-led learning catalogues.
  • Employee-led volunteer groups, including Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network.
  • Vibrant campus life, with a range of facilities including restaurants, cafes, gymnasium, GP, and post office.
  • Easy travel options to the Sydney Campus, including the Optus bus from Sydney CBD and Macquarie University Metro Station.