
Business Transformation Executive
6 days ago
Job Opportunity
We are seeking a seasoned professional to lead our customers' post-sales transformation and drive long-term value realization. As a key member of our team, you will be responsible for aligning our offerings with customer goals and bringing industry thought-leadership to the table.
Key Responsibilities:
- Develop and execute strategic plans to accelerate customers' journey to success and ensure predictable renewals.
- Foster strong relationships with C-Level executives to deliver on business outcomes and maximize the impact of our solutions across their business transformation initiatives.
- Collaborate closely with cross-functional teams to develop strategies that mitigate potential risks and drive value realization.
- Guide and inspire the Customer Success team to meet critical operational KPIs—adoption, technical health, renewals, customer satisfaction, and expansion.
Requirements and Qualifications:
- Extensive experience leading large-scale digital business transformations and acting as a trusted advisor to both internal and C-level customer executives.
- Expertise in governance, strategy, and execution across cross-functional teams and a track record of delivering scalable, repeatable success.
- A minimum of 15 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software).
- AI-driven mindset and experience in leveraging AI to drive work processes, decision-making, or problem-solving.
- Bachelor's degree required; Master's degree preferred.
Benefits of Joining Our Team:
- Opportunity to work with a global market leader and contribute to the success of our most valuable accounts.
- Collaborative and dynamic work environment that fosters innovation and growth.
- Chance to develop and implement cutting-edge strategies that drive business outcomes and maximize customer value.
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