Engineering Support Specialist

2 weeks ago

Perth, Western Australia beBeeMechanical Full time $120,000 - $140,000

This is a key role within our engineering team where you will provide technical support to clients, collaborate with colleagues and drive design improvements.

About the Role

As an Engineering Support Specialist, you will be responsible for providing expert advice and technical guidance to clients on-site and remotely. You will work closely with our in-house engineers and designers to introduce new technologies at client sites and gather customer feedback to identify opportunities for improvement.

The successful candidate will have experience in mechanical engineering design or project engineering within mining or heavy industry and be proficient in Microsoft Word, Excel and Project. Strong organizational, communication, interpersonal and presentation skills are also essential for this role.

Key Responsibilities
  • Provide technical advice and engineering support to clients both on-site and remotely.
  • Collaborate with in-house engineers and designers to safely introduce new technologies at client sites.
  • Gather and act on customer feedback to identify opportunities for improvement.
  • Support design tasks and ensure accurate documentation and timely completion.
  • Assess equipment during re-builds and suggest cost-effective improvements.
  • Continuously refine systems and methods for efficient service delivery.
  • Attend sales, engineering and project meetings as required.
  • Execute design activities following company guidelines, standards and specifications.
  • Assist in creating and improving manuals, work packs, commissioning procedures and training materials.
  • Provide guidance and training to project management, sales, estimating and workshop teams.
  • Coordinate and attend client update meetings and initiate engineering change requests as needed.
Required Skills and Qualifications
  • Minimum 6 years' experience in mechanical engineering design or project engineering within mining or heavy industry.
  • Proficiency in Microsoft Word, Excel and Project.
  • Strong organizational, communication, interpersonal and presentation skills.
  • Experience in hydraulic equipment design and manufacture.
  • Background in reliability engineering.
Workplace Health & Safety (OHS)
  • Comply with established workplace procedures and guidelines.
  • Identify and notify management of any unsafe conditions or hazards.
  • Ensure correct use of personal protective equipment.
  • Immediately report injuries, hazards or illnesses.
Performance Goals
  • Maintain professional and timely interactions with customers, suppliers and colleagues.
  • Strive for 'right first time' execution in all tasks.
  • Share knowledge and contribute to team skill development.
  • Ensure compliance with OHS regulations and company procedures.

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