Mid-Senior Field Operations Specialist

1 week ago

Sydney, New South Wales, Australia beBeeFieldOperationsEngineer Full time $70,000 - $160,000
Field Operations Engineer Job Description

This is a mid-senior level full-time position in the engineering and information technology industry.

As a field operations engineer, you will be responsible for performing maintenance, repairs, and installations at customer locations. You will implement and monitor data rules, serve as a subject matter expert (SME) for your area, and support the data owner operationally.

You will guide team members to achieve objectives through leadership, clear communication, and resource management. You will manage site operations, ensuring offices are functional, overseeing on-site workers, and coordinating lease agreements.

You will ensure necessary parts, tools, and equipment are available for field engineers while managing software and hardware licensing.

Key Responsibilities:
  • Install, configure, maintain, and repair equipment/systems at customer sites.
  • Diagnose and resolve technical issues promptly.
  • Provide customer training, on-site support, and accurate service records.
  • Ensure compliance with safety protocols.
  • Build strong customer relationships and stay updated on product/industry knowledge.
Site Facility Management:
  • Oversee facility operations, maintenance, and compliance with safety, building, and environmental standards.
  • Manage budgets, space utilization, and inventory of assets/equipment.
  • Plan renovations, emergency response, and sustainability initiatives.
  • Ensure facility security and minimal disruption to operations.
Inventory Management:
  • Manage inventory of parts, tools, and equipment; predict future needs.
  • Ensure timely procurement, stock accuracy, and prevent shortages.
  • Track inventory via systems and provide regular reports.
Team Lead (Optional):
  • Foster collaboration, resolve conflicts, and ensure transparent communication.
  • Coach and guide team members to drive productivity and engagement.
Required Skills and Qualifications:

To be successful in this role, you will need:

  • 3-4 years of experience in installation, maintenance, and repair of technical equipment or systems, including diagnosing and resolving issues.
  • Proven experience in inventory management, procurement, and supply chain operations, including working with inventory management systems.
  • Hands-on experience in data governance, quality monitoring, and analytics, with knowledge of compliance standards in data management.
  • Demonstrated success in leading teams, fostering collaboration, resolving conflicts, and coaching team members.
  • Experience managing customer relationships, providing technical training, and delivering exceptional service.
  • Experience producing detailed reports on inventory, data metrics, and operational updates for senior management.
Benefits:

We offer:

  • A diverse and inclusive work environment.
  • The opportunity to work with a global organization.
  • A competitive salary and benefits package.
  • Professional development opportunities.
Others:

We are an equal opportunity employer and welcome applications from diverse candidates.

This job description is not exhaustive and may be subject to change.

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