Parts and Service Expert
2 days ago
We are seeking a skilled Parts Advisor to join our team in the Hunter Valley Branch (Singleton). This is a fantastic full-time, permanent opportunity to provide sales support and advice to internal and external stakeholders across a diverse range of premium brands.
About the Role:
- Provide exceptional parts interpreting services, sales, and support to enhance Hunter Valley Branch activities.
- Increase and maximize all parts sales through proactive communication, cross-selling, and opportunity identification with clients and their operations.
- Assist in maintaining a regular flow of inventory, ensuring adequate and appropriate supply, and adherence to guidelines.
- Maintain phone contact with the client base to increase business and promote new products and improvements.
- Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
- Stay informed about the latest product developments and updates to leverage maximum advantage.
- Demonstrate safe working behavior aligned with Penske's values: Ownership, Passion, Teamwork, Integrity, and Care.
To succeed in this role, you will require:
- An attitude for learning and a strong aptitude for sales.
- Completion of or in-process certificate in Parts Interpreting (desirable) or equivalent industry training/experience.
- A minimum of 2 years' experience in a parts interpreting or related industry role.
- Basic knowledge of internal combustion engines and automatic transmissions principles (preferred).
- Excellent service advice and solution delivery skills, combined with outstanding customer service.
- Strong communication skills, written and verbal, with a knack for building personal connections.
- Attention to detail and ability to work unsupervised in a fast-paced environment.
The estimated salary range for this role is $60,000 - $80,000 per annum, depending on experience and qualifications.
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