Parts and Service Specialist
3 weeks ago
Your New Career Opportunity
A fantastic full-time role has become available for a Parts Advisor to provide sales support and advice to internal and external stakeholders through a diverse range of premium brands.
Key Responsibilities:
- Provide parts interpreting services, sales & support to branch activities.
- Increase and maximise all parts sales, involving proactive communication, cross selling and opportunity identification with our clients and their operations.
- Assist to provide a regular flow of inventory, ensuring adequate & appropriate supply, and that guidelines are met.
- Make phone contact with client base when requested to increase business and promote new products & improvements.
- Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
- Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
- Model safe working behaviour in line with Penske's values of Ownership, Passion, Teamwork, Integrity and Care.
About You:
- Have an attitude for learning and a strong aptitude for sales.
- Have completed or in process of completing certificate in Parts Interpreting (desirable), or equivalent industry training/experience.
- Minimum of 2 years ' experience in a parts interpreting, or related industry role.
- Basic knowledge of the principles of operation of internal combustion engines and automatic transmissions (preferred).
- Enjoy and have passion for providing service advice and solutions, delivering outstanding customer service.
- Strong communication skills, written and verbal, with a knack for building personal connections.
- Thorough attention to detail with the ability to work unsupervised in a fast-paced environment.
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