Parts and Service Specialist

3 weeks ago


Hunter Region, Australia Penske Transportation Solutions Full time

Your New Career Opportunity


A fantastic full-time role has become available for a Parts Advisor to provide sales support and advice to internal and external stakeholders through a diverse range of premium brands.


Key Responsibilities:



  • Provide parts interpreting services, sales & support to branch activities.
  • Increase and maximise all parts sales, involving proactive communication, cross selling and opportunity identification with our clients and their operations.
  • Assist to provide a regular flow of inventory, ensuring adequate & appropriate supply, and that guidelines are met.
  • Make phone contact with client base when requested to increase business and promote new products & improvements.
  • Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
  • Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
  • Model safe working behaviour in line with Penske's values of Ownership, Passion, Teamwork, Integrity and Care.

About You:



  • Have an attitude for learning and a strong aptitude for sales.
  • Have completed or in process of completing certificate in Parts Interpreting (desirable), or equivalent industry training/experience.
  • Minimum of 2 years ' experience in a parts interpreting, or related industry role.
  • Basic knowledge of the principles of operation of internal combustion engines and automatic transmissions (preferred).
  • Enjoy and have passion for providing service advice and solutions, delivering outstanding customer service.
  • Strong communication skills, written and verbal, with a knack for building personal connections.
  • Thorough attention to detail with the ability to work unsupervised in a fast-paced environment.


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