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Desktop Network Support Specialist

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Brisbane, Queensland, Australia beBeeNetwork Full time $80,000 - $95,000
Job Summary

We are seeking a seasoned Desktop Network Support Specialist to fill this key role.


About the Role
  • Provide dedicated onsite technical support for desktop and network issues, ensuring seamless IT infrastructure functionality.
  • Serve as the primary point of contact for IT inquiries, offering expert guidance and troubleshooting expertise to resolve complex technical problems.
  • Collaborate with cross-functional teams to implement and manage cutting-edge network and desktop solutions that drive business growth.
  • Conduct regular system monitoring, identifying potential security vulnerabilities and deploying necessary updates and patches to safeguard the organization's digital assets.
  • Maintain detailed documentation of support activities, solutions implemented, and system configurations for continuity and knowledge sharing.
  • Design and configure new network hardware to meet evolving business needs and enhance IT operational efficiency.
  • E nsure adherence to established IT policies, procedures, and standards, driving process improvements and user satisfaction.
  • Deliver comprehensive technical training sessions for end-users to boost their efficiency in utilizing IT systems and applications.