Cloud Support Associate Apprentice

4 weeks ago


Sydney, New South Wales, Australia Amazon Full time

Cloud Support Associate Apprenticeship Program

The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills in cloud computing. The program combines instructor-led training with on-the-job experience at Amazon Web Services (AWS).

Key Responsibilities:

  • Work with network, systems, and software engineers to create proactive engineering mechanisms that enable teams to manage the health of distributed Linux server fleets and software stacks.
  • Deploy and monitor systems and automation to ensure regional tooling operates optimally.
  • Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools, and processes.
  • Perform high-quality systems deployment, operations, best practices application, optimization, internal/external customer interactions, and produce technical documentation and reports.
  • Maintain responsibility for systems functionality, performance, and configurations issues.
  • Apply knowledge of Unix concepts and theory, and participate in systems deployment and support.
  • Contribute to the creation and improvement of all support documentation.

Requirements:

  • Australian or New Zealand citizen/Permanent resident.
  • High school diploma or equivalent.
  • Familiarity with cloud computing concepts.

About Amazon:

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



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