Customer Service Representative

3 weeks ago

Rockhampton, Queensland, Australia Coates Hire Full time

About Coates Hire

We're a leading provider of equipment hire solutions, serving customers across various industries, including construction, mining, and engineering.

The Role

We're seeking a skilled Customer Service Coordinator to join our team at our Rockhampton branch. As the first point of contact for customers, your primary goal will be to deliver exceptional service and ensure our customers receive the best possible experience with their equipment solutions.

Key Responsibilities

  • Address customer needs in person, by phone, and email
  • Generate hire schedules, quotes, and invoicing
  • Coordinate equipment deliveries, transfers, pick-ups, repairs, and breakdowns
  • Assist customers and colleagues in the yard with loading equipment

What We Offer

We provide our team members with a range of benefits, including:

  • Development and career progression pathways
  • Access to employee discounts, benefits, and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

Requirements

To be successful in this role, you'll need:

  • Previous face-to-face customer service experience
  • A desire to provide amazing customer experience
  • General computer skills (MS Word, Excel, Outlook)
  • Capability to learn and absorb technical information
  • Ability to lift and no mobility restrictions

Why Join Coates Hire?

We're committed to creating a workplace that values diversity, inclusion, and growth. We offer opportunities for career advancement, a supportive team environment, and a range of benefits to support your well-being.

Unlock Your Potential

Apply today and take the first step towards a rewarding career with Coates Hire.

  • Customer Service Representative

    6 days ago

    Rockhampton, Queensland, Australia EA Solutions Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at EA Solutions. This is a part-time remote position that offers a challenging and fun work environment. As a Customer Service Representative, you will be responsible for providing excellent customer service experience to our growing list of...

  • Customer Service Representative

    2 weeks ago

    Rockhampton, Queensland, Australia EA Solutions Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This is a part-time position that can be performed from the comfort of your own home. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our growing list of clients....

  • Customer Service Representative

    3 weeks ago

    Rockhampton, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by...

  • Customer Service Representative

    1 month ago

    Rockhampton, Queensland, Australia EA Solutions Full time

    Customer Service Part Time PositionWe are seeking a skilled and enthusiastic customer service professional to join our team at EA Solutions. As a customer service representative, you will play a vital role in delivering exceptional service to our clients, providing a positive and personalized experience that exceeds their expectations.Key...

  • Customer Service Representative

    22 hours ago

    Rockhampton, Queensland, Australia Telstra Full time

    About the RoleWe are seeking an experienced professional to join our team as a Customer Service Representative. If you have a passion for delivering exceptional customer experiences and thrive in a fast-paced environment, this is the perfect opportunity for you.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by providing...

  • Customer Service Representative

    1 month ago

    Rockhampton, Queensland, Australia EA Solutions Full time

    Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at EA Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities: Respond to customer inquiries via phone and email, providing accurate...

  • Customer Service Representative

    2 weeks ago

    Rockhampton, Queensland, Australia Telstra Full time

    About the RoleWe're looking for a talented individual to join our Noosa store team as a Customer Service Representative. As the face and voice of Telstra, you will deliver personalised service and advice to our customers, uncovering their individual needs and matching them with great solutions.On any given day, you could be sharing your knowledge about our...

  • Sales and Customer Service Representative

    2 weeks ago

    Rockhampton, Queensland, Australia ARG Workforce Full time

    Job Title: Internal Sales RepresentativeJob Description:The ARG Workforce team is seeking an experienced Sales and Customer Service Representative to join our Rockhampton branch. As a key member of our team, you will be responsible for handling both office and yard duties, including phone and walk-in enquiries, sales, and customer consultations.You will work...

  • Customer Service Representative

    4 weeks ago

    Rockhampton, Queensland, Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.The RoleWe're looking for a Customer Service Representative to join our team in Rockhampton. As a key member of our team, you'll be...

  • Customer Service Representative

    4 weeks ago

    Rockhampton, Queensland, Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.The RoleWe're looking for a Customer Service Representative to join our team in Rockhampton. As a key member of our team, you'll be...

  • Christmas Casual Customer Service Representative

    3 weeks ago

    Rockhampton, Queensland, Australia Dusk Full time

    Role Overview:We are seeking a highly motivated and enthusiastic Customer Assistant to join our Dusk team in ROCKHAMPTON as a Christmas Casual Customer Service Representative. As a key member of our team, you will play a pivotal role in delivering exceptional customer experiences and helping us achieve our business goals.Key Responsibilities:Provide...

  • Customer Sales Representative

    4 weeks ago

    Rockhampton, Queensland, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our TeamOur Customer Service and Sales Representatives are committed to...

  • Customer Service Representative

    2 months ago

    Rockhampton, Queensland, Australia Telstra Corporation Full time

    Telstra Retail: Full Time Customer Service and Sales ConsultantJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Job DescriptionAbout the...

  • Customer Service Representative

    2 weeks ago

    Rockhampton, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking an experienced Customer Service Officer to join our team at the Bank of Queensland. As the first point of contact in the Branch, you will provide exceptional customer service to our customer network.Your Key ResponsibilitiesDeliver outstanding customer service through teller duties, including general enquiries, account...

  • Customer Service Representative

    1 month ago

    Rockhampton, Queensland, Australia Holcim Full time

    About the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Holcim's Humes Business in Rockhampton, QLD. As a key member of our customer service team, you will be responsible for providing exceptional customer service, managing order processing, and promoting a collaborative work environment.Key ResponsibilitiesHandle customer...

  • Customer Sales Representative

    4 weeks ago

    Rockhampton, Queensland, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our TeamOur Customer Service and Sales Representatives are committed to...

  • Customer Service Representative

    4 weeks ago

    Rockhampton, Queensland, Australia Bunnings Full time

    About the RoleBunnings is seeking a skilled Customer Service Officer to join our Trade Centre team. As a key member of our team, you will provide exceptional customer service to our commercial customers, ensuring their needs are met and exceeded.Our Trade Centres offer a delivery and pick-up solution for key building lines, providing our commercial customers...

  • Customer Service Representative

    3 weeks ago

    Rockhampton, Queensland, Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide quality customer service to all customers, ensuring a positive...

  • Customer Service Representative

    2 months ago

    Rockhampton, Queensland, Australia Telstra Corporation Full time

    Telstra Retail: Full Time Customer Service & Sales Consultant ROCKHAMPTONJob SummaryWe're seeking a highly skilled and customer-focused Retail Sales Consultant to join our team in Rockhampton. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers'...

  • Customer Service Representative

    4 weeks ago

    Rockhampton, Queensland, Australia O'Brien Glass Industries Limited Full time

    About the RoleWe are seeking an experienced Customer Service Expert to join our Rockhampton Service Centre team. As a key member of our Customer Service and Administration Team, you will be the first point of contact for our AutoGlass customers.Key ResponsibilitiesProvide exceptional customer service and support to our customersGreet customers and visitors...