Senior Retail Operations Manager
1 week ago
Tiger & Co Recruitment is seeking a Senior Retail Operations Manager to lead our NSW showroom in Homebush. This role offers a competitive salary of $120,000 per annum.
- This is a fantastic opportunity for a seasoned retail professional to join a growing organisation and contribute to the success of our national network of retail showrooms.
- We are looking for someone with strong leadership skills to manage day-to-day operations, balance workflow, and motivate their team members.
The successful candidate will be accountable for setting up our Greenfield NSW showroom, which plans to open in November 2024. As a key member of our team, you will be responsible for:
- Leading the Showroom team to deliver exceptional customer experiences;
- Rostering staff members, managing conflict resolution, and promoting workplace cohesion;
- Ensuring the Showroom operates effectively, products are displayed appropriately, and clients receive excellent service;
- Processing sales and orders efficiently using SAP and other systems;
To be successful in this role, you will need:
- A proven track record in managerial positions, preferably in a retail or showroom environment;
- Exceptional interpersonal skills to handle customer queries, orders, and complaints professionally;
- Strong ability to lead, mentor, and motivate a team;
This position offers a competitive salary package, including:
- A salary of $120,000 per annum;
- Ongoing opportunities for professional growth and development;
- The chance to be part of a positive and dynamic company culture;
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