Senior Retail Operations Manager

1 week ago


Homebush, Victoria, Australia Tiger & Co Recruitment Full time

Tiger & Co Recruitment is seeking a Senior Retail Operations Manager to lead our NSW showroom in Homebush. This role offers a competitive salary of $120,000 per annum.

  • This is a fantastic opportunity for a seasoned retail professional to join a growing organisation and contribute to the success of our national network of retail showrooms.
  • We are looking for someone with strong leadership skills to manage day-to-day operations, balance workflow, and motivate their team members.
About the Role

The successful candidate will be accountable for setting up our Greenfield NSW showroom, which plans to open in November 2024. As a key member of our team, you will be responsible for:

  • Leading the Showroom team to deliver exceptional customer experiences;
  • Rostering staff members, managing conflict resolution, and promoting workplace cohesion;
  • Ensuring the Showroom operates effectively, products are displayed appropriately, and clients receive excellent service;
  • Processing sales and orders efficiently using SAP and other systems;
Requirements

To be successful in this role, you will need:

  • A proven track record in managerial positions, preferably in a retail or showroom environment;
  • Exceptional interpersonal skills to handle customer queries, orders, and complaints professionally;
  • Strong ability to lead, mentor, and motivate a team;
Benefits

This position offers a competitive salary package, including:

  • A salary of $120,000 per annum;
  • Ongoing opportunities for professional growth and development;
  • The chance to be part of a positive and dynamic company culture;


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