Retail Store Operations Manager

3 days ago


Homebush, Victoria, Australia Skechers Full time

About Skechers Australia


Skechers is a global leader in the footwear industry, known for its high-quality and stylish products. Our retail stores are more than just a place to buy shoes; they embody our brand philosophy of delivering exceptional customer service and providing an engaging shopping experience.


Job Description:


We are seeking a dynamic and passionate Retail Store Operations Manager to join our team in our Homebush store. The successful candidate will have a passion for footwear, a flair for leadership, and a commitment to driving sales and achieving operational excellence.


Key Responsibilities:



  • Drive Sales and KPIs: Ensure efficient operation of your store to achieve optimal results in sales targets, stock levels, visual merchandising, and wage control.
  • Motivate Your Team: Coach and mentor your team to maintain high morale and encourage their individual development by ensuring training and succession plans are in place.
  • Operational Excellence: Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets, and identify areas of improvement.
  • Manage Wage Costs: Effectively manage wage costs in store, adhering to weekly wage targets and company rostering standards.
  • OHS Management: Ensure efficient OH&S management and adhere to state and national OH&S legislation.

Benefits and Culture:


We offer a range of benefits and culture that make us stand out as an employer. These include:



  • Discounted Gym Memberships and Health Insurance: Access to our 'Employee Benefits' program which includes discounted gym memberships and health insurance packages.
  • Tenant Parking: Secure tenant parking facilities available for all employees.
  • Training and Development: Opportunities to grow your career through training and development programs.
  • Work-Life Balance: Sunday-Thursday roster – two consecutive days off in a row to maintain a healthy work-life balance.
  • Professional Environment: Work amongst premium product alongside fellow passionate and dedicated professionals.

What We're Looking For:


To be successful in this role, you will have:



  • Proven Leadership Experience: Demonstrated experience as a full-time / senior casual sales assistant, key holder, supervisor or 3IC.
  • Motivated Attitude: A motivated and driven attitude with a 'Make it Happen' mentality.
  • Passion for Footwear: A passion for leading and inspiring a team to succeed, with a focus on driving sales and achieving operational excellence.
  • Operational Excellence: Operational excellence and experience with stock control and visual merchandising.

Salary: $80,000 - $110,000 per annum, depending on experience.



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