
Documentation Expert
2 weeks ago
We are seeking a skilled Technical Documentation Specialist to join our team. The successful candidate will be responsible for consolidating system, architecture and process documentation from various sources.
The role involves working with internal teams and vendors to understand documentation requirements for systems and processes.
Main Responsibilities:
- Producing high-quality documentation that meets applicable standards and is suitable for its intended audience
- Collecting, analyzing, and consolidating existing content from disparate sources
- Performing documentation gap analysis
- Workshopping with Subject Matter Experts (SMEs) to gather required information to fill gaps
Required Skills and Qualifications:
- Experience in Confluence-native technical writing of ICT system documentation, including architecture diagrams
- Working knowledge of ICT systems, software, security, and disaster recovery processes
- Ability to quickly grasp complex technical concepts and make them easily understandable to technical and non-technical audiences
About the Role:
This is an excellent opportunity to work on a variety of projects and develop your skills in technical writing and communication.
Key Performance Indicators:
- Produce high-quality documentation within agreed timelines
- Meet documentation quality and compliance standards
- Develop and maintain effective relationships with internal teams and vendors
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