Help Resolve Complex Claims
1 week ago
Job Title: Claims Professional
">Uncomplicate Claims Processing with Us
We're on the lookout for a skilled Claims Consultant to join our Property Claims team.
In this role, you'll be at the forefront of claims experience—helping customers navigate property loss with empathy and efficiency.
You'll oversee claims end-to-end, from initial contact to resolution, ensuring every interaction builds trust and delivers fair outcomes.
This is a full-time, permanent role nationwide, offering flexible working options.
About You
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We're looking for someone who thrives in a fast-paced environment and excels at delivering quality customer experiences.
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You'll succeed in this role if you have:
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- A collaborative mindset and ability to work independently
">"> - A passion for helping people and delivering quality outcomes
">"> - Effective communication skills with customers and the ability to diffuse conflict
">"> - Strong written and verbal communication skills
">"> - Experience in a customer service role
">"> - Intermediate computer skills – ability to troubleshoot and navigate multiple systems
">"> - Experience working in insurance or a related field
">"> - Confidence using technology and managing multiple communications
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About Us
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We're a leading provider of general insurance services, dedicated to making your world safer through action.
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We value diversity, inclusivity, and community resilience. Join us and enjoy a range of benefits, including:
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- 13% superannuation as standard
">"> - Discounts on general insurance for you and your family
">"> - Cash bonus after parental leave
">"> - Paid emergency services and volunteer leave
">"> - Access to ongoing learning opportunities
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Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Insurance
Location: Brisbane City, Queensland, Australia (various postings listed)
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