Lead Complex Claims Specialist

2 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $65,000 - $80,000
Senior Leader Sought for Complex Claims Management Role

We are seeking a seasoned executive to lead our Home Claims division as the Head of Frontline Complex Claims.

This is an exceptional opportunity to advance your career and make a substantial impact in the insurance industry.

The role involves providing strategic and operational leadership of the Home Claims Management team within the Complex (Large Loss) cost pool, incorporating management of every stage of the claim from lodgement through to settlement of the invoice.

A core function of this role is to work across the business with stakeholders to deliver on expected outcomes, working closely with the Assessing & Commercial team that is charged with defining and building out the Home claims Assessing and Network strategy.

  • Support the GM Home Claims Management to achieve the annual Home Claims and Assessing business plans
  • Coach & mentor your team and build strong relationships by setting clear goals, providing feedback, and fostering learning opportunities, creating culture that delivers high performance with high integrity
  • Establish a weekly & monthly executive reporting, capturing continuous improvement of business performance operating rhythms, analytics and reporting
  • Take accountability for designing Home Claims system builds and leading change management implementation, ensuring successful execution of initiatives, controls, and system improvements that enhance organizational agility, scalability, and adaptability to change
  • Collaborate cross-functionally with departments including CDR, Home Leadership, Claims Project, and Lodgement teams to resolve systemic issues, drive root cause remediation, and implement process improvements that enhance efficiency and overall customer journey
  • Co-ordinate with the commercial team to develop new commercial relationships to right size the growing scale of our network of repairers and parts suppliers and in consultation with the relevant internal stakeholders, develop and implement appropriate supplier management strategies that result in the company's overall objectives being met
  • Collaborate with internal stakeholders to develop and implement supplier management strategies that align with company objectives, while building and maintaining strong relationships with key stakeholders

This senior leadership position requires a results-driven professional who can inspire and motivate their team to achieve outstanding results. If you are a strategic thinker with exceptional leadership skills, we encourage you to apply for this exciting opportunity.

  • Complex Home Claims Professional

    3 days ago

    Brisbane, Queensland, Australia beBeeClaims Full time $80,000 - $120,000

    Job DescriptionAs a Complex Home Claims Specialist, you'll oversee high-value claims and guide customers through challenging situations. You will handle a portfolio of large loss claims (over $100K) with end-to-end service from lodgement to resolution, collaborating with Home Assessors to manage contents and temporary accommodation costs while delivering...

  • Senior Claims Specialist – High Value and Complex Claims

    2 days ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    OverviewSenior Claims Specialist – High Value and Complex Claims role at Suncorp Group. This is a 12-month contract to manage a portfolio of high-value and complex Specialty claims, including professional indemnity, injury, and property liability. You'll provide strategic advice, manage litigation, and collaborate with internal legal teams and external...

  • Senior Claims Specialist – High Value and Complex Claims

    13 hours ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    OverviewSenior Claims Specialist – High Value and Complex Claims role at Suncorp Group. This is a 12-month contract to manage a portfolio of high-value and complex Specialty claims, including professional indemnity, injury, and property liability. You'll provide strategic advice, manage litigation, and collaborate with internal legal teams and external...

  • Complex Motor Claims Specialist

    2 days ago

    Brisbane, Queensland, Australia beBeeEmotional Full time $103,581 - $124,838

    Job OverviewThis position focuses on managing a portfolio of complex motor claims for customers experiencing vulnerability and/or traumatic claim events.Key Responsibilities

  • Senior Lawyer

    3 days ago

    Brisbane, Queensland, Australia beBeeProperty Full time $150,000 - $200,000

    Senior Lawyer - Complex Property Damage Claims SpecialistA great opportunity for a senior associate or special counsel general insurance lawyer who wants to focus on complex and high-value property damage claims. With a strong emphasis on technical mentoring, collaboration, and support, you will join a practice that acts for both Australian and London market...

  • Complex Claims Specialist

    7 days ago

    Brisbane, Queensland, Australia beBeeProfessionalism Full time

    Job Opportunity: Personal Injury Insurance SolicitorJoin a dynamic team of legal professionals working on complex high-value claims. The role offers the chance to mentor junior lawyers and contribute to the growth and development of the team.Key Responsibilities:Manage a varied portfolio of WorkCover, CTP and Public Liability matters;Represent clients in...

  • Complex Claims Lawyer

    15 hours ago

    Brisbane, Queensland, Australia beBeeClaims Full time $120,000 - $170,000

    Job Title: Complex Claims LawyerAbout the Role:We are seeking a highly skilled lawyer to join our Brisbane team. As a complex claims lawyer, you will be responsible for managing a varied portfolio of WorkCover, CTP and Public Liability matters.">Key Responsibilities:Manage a high volume of complex legal casesRepresent clients in negotiations, mediations, and...

  • Home Claims Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeClaims Full time $95,700 - $143,384

    Job DescriptionWe are seeking a highly skilled Claims Specialist to manage complex home claims and provide exceptional service to our customers.The successful candidate will be responsible for triaging complex claims, conducting end-to-end case management, and providing support to clients throughout the claims process.They will work closely with internal...

  • Lead Financial Lines Claims Specialist

    2 days ago

    Brisbane, Queensland, Australia beBeeClaims Full time $110,000 - $140,000

    Job ProfileA Senior Claims Officer is required to deliver exceptional claims outcomes. The successful candidate will have extensive experience within Financial Lines/Professional Indemnity Claims and the ability to mentor junior staff in technical claims roles.Main ResponsibilitiesManage a diverse portfolio of complex/sensitive/high-risk Financial Lines...

  • Claims Specialist

    13 hours ago

    Brisbane, Queensland, Australia KPMG Australia Full time

    Claims Specialist - Claims and Workplace Health We partner with insurers, self-insurers, schemes, and employers to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices that optimise outcomes, control costs, mitigate risk, and deliver value...