Store Leadership and Customer Service Manager

4 weeks ago


Sydney, New South Wales, Australia Seafolly Full time
Store Leadership and Customer Service Manager

A great opportunity to lead a retail team and deliver exceptional customer experiences at Seafolly Canberra Outlet Store.

This role involves a mix of leadership, customer service, and operational tasks to drive sales growth and achieve business objectives.

  • Lead a team to exceed sales targets through a positive selling culture
  • Deliver regular training to develop staff on customer service and styling
  • Maintain store visual merchandising standards
  • Complete operational tasks such as rostering, security, stock, and financial management
  • Mentor and motivate staff to embrace the Seafolly lifestyle and brand

Requirements:

  • Previous experience in fashion retail, preferably in a store management or assistant store management role
  • Proactive and enthusiastic approach to lead a team to success
  • Exceptional people skills and a positive attitude
  • Loyalty to collaborative teamwork and growth with the team

Benefits:

  • Generous employee discounts on Seafolly product
  • Bonus birthday day off
  • Great work culture in a passionate team environment
  • Opportunity to be an ambassador for Australia's most loved swimwear brand


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