
Sales and Customer Experience Leader
1 week ago
Job Title: Retail Store Manager
About the Position:
The successful candidate will be responsible for leading a team to deliver exceptional customer experiences, while achieving sales targets and maintaining a positive store environment.
Main Responsibilities:
- Lead a high-performing team to achieve sales targets and hit key performance indicators (KPIs).
- Train and coach team members to unlock their full potential and improve job satisfaction.
- Manage stock levels to minimize loss and maximize sales revenue.
- Develop and implement visual merchandising strategies to drive sales and create an engaging store atmosphere.
- Ensure a safe and enjoyable work environment for team members and customers.
Requirements:
To be successful in this role, candidates will need:
- A proven track record of leadership experience in retail, with a focus on driving sales and achieving operational goals.
- Passion for fashion and customer service, with expertise in denim and fashion trends.
- Ability to coach and develop a high-performing team, with a focus on teamwork and collaboration.
- Strong visual merchandising skills and ability to work from briefs.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and customers.
What We Offer:
Jay Jays offers a competitive hourly rate, KPI incentives, monthly and seasonal bonuses, and a range of employee benefits including 50% off Jay Jays products, a structured 3-month training plan, leadership workshops, and exclusive perks via the Just Us Portal.
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