Event Operations Coordinator

2 days ago


Croydon, Australia Frontline Hospitality Melbourne East Full time

Frontline Hospitality Melbourne East

Salary: $75-80K + Super

We are seeking an experienced Event Operations Coordinator to join our leadership team at Frontline Hospitality Melbourne East. As a key member of the venue management team, you will be responsible for overseeing the gaming room, ensuring compliance with regulations, and providing exceptional food and beverage service.

About the Role:

  • Supervise and manage gaming operations within the establishment
  • Maintain gaming equipment and facilities to ensure a safe and enjoyable environment
  • Train and support gaming staff to deliver outstanding customer service
  • Assist the Venue Manager in daily operations
  • Provide exceptional support to the leadership team
  • Collaborate with the marketing team to develop promotions and events
  • Handle customer inquiries and feedback promptly
  • Uphold high standards of hospitality and enforce policies
  • Maintain accurate records of gaming activities and compliance documentation
  • Support inventory management and ordering supplies
  • Demonstrate proactive problem-solving and conflict resolution skills

Requirements:

  • Proven experience in managing gaming facilities or equivalent experience
  • Required licenses (RSA, RSG Modules)
  • Strong leadership and communication skills
  • Excellent organisational and multitasking abilities
  • Customer-focused mindset with a dedication to exceptional service
  • Knowledge of local regulations and laws related to gaming activities
  • Ability to work flexible hours, including weekends and holidays

Company Benefits:

  • Opportunity to work with a well-known family-owned business
  • Career progression across multiple venues in Victoria
  • Free on-site parking
  • Free staff meals on shift
  • Community and family-focused culture


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