Event Operations Coordinator
2 days ago
Frontline Hospitality Melbourne East
Salary: $75-80K + Super
We are seeking an experienced Event Operations Coordinator to join our leadership team at Frontline Hospitality Melbourne East. As a key member of the venue management team, you will be responsible for overseeing the gaming room, ensuring compliance with regulations, and providing exceptional food and beverage service.
About the Role:
- Supervise and manage gaming operations within the establishment
- Maintain gaming equipment and facilities to ensure a safe and enjoyable environment
- Train and support gaming staff to deliver outstanding customer service
- Assist the Venue Manager in daily operations
- Provide exceptional support to the leadership team
- Collaborate with the marketing team to develop promotions and events
- Handle customer inquiries and feedback promptly
- Uphold high standards of hospitality and enforce policies
- Maintain accurate records of gaming activities and compliance documentation
- Support inventory management and ordering supplies
- Demonstrate proactive problem-solving and conflict resolution skills
Requirements:
- Proven experience in managing gaming facilities or equivalent experience
- Required licenses (RSA, RSG Modules)
- Strong leadership and communication skills
- Excellent organisational and multitasking abilities
- Customer-focused mindset with a dedication to exceptional service
- Knowledge of local regulations and laws related to gaming activities
- Ability to work flexible hours, including weekends and holidays
Company Benefits:
- Opportunity to work with a well-known family-owned business
- Career progression across multiple venues in Victoria
- Free on-site parking
- Free staff meals on shift
- Community and family-focused culture
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