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Sales Consultant
2 months ago
We are proud to partner with a leading industry innovator that prioritizes sustainability. Our client is a family-owned business with over 120 years of experience, offering premium domestic appliances known for their performance, quality, durability, and service.
The RoleWe are seeking a sales-focused individual to join our experience centre in Doncaster. As a sales consultant, you will provide premium customer service, offer product solutions, and build strong customer relationships. You will work in a busy retail sales environment, demonstrating experience in customer service and the ability to provide outstanding service.
Key Responsibilities- Consult with customers to provide product information, demonstrations, quotations, and follow-ups.
- Ensure the showroom and equipment are clean and meet display standards.
- Support the culinary team with cooking classes and product training.
- Continuously learn and improve product knowledge to offer best solutions to customers.
- Assist with telephone inquiries, administration duties, and trading nights.
- Participate in customer engagement frameworks and achieve team-based targets and KPIs.
- Experience delivering world-class customer service with a consultative approach.
- Ability to work in a team environment and resolve customer inquiries and conflicts professionally.
- Adaptability and ability to think quickly to provide solutions to customers.
- Excellent communication skills and intermediate knowledge of systems, including MS Excel and CRM software.
- Desire to continually learn and improve product knowledge.
- Staff discounts on products.
- Training, coaching, and development from an experienced centre manager.
- Career development opportunities from a company that supports growing from within.
- Opportunity to join a fantastic workplace culture and team.
Successful candidates must be able to work 15-20 hours per week across Friday, Saturday, and Sundays, rostered between 10AM to 9PM.
