Ambassadors of Exceptional Customer Service

3 days ago

Hobart, Tasmania, Australia beBeeCustomerService Full time $40,000 - $60,000

Job Summary:

We are seeking a highly skilled and customer-focused Front of House Staff to join our team. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask effectively in a fast-paced environment.

Main Responsibilities:

  • Greet customers with warmth and professionalism, ensuring a welcoming atmosphere for all guests.
  • Take orders accurately and efficiently, paying close attention to customer preferences and dietary requirements.
  • Maintain a clean and organized front of house area, adhering to high standards of hygiene and safety.
  • Collaborate with kitchen staff to ensure timely service and customer satisfaction, maintaining a seamless experience from start to finish.
  • Handle customer inquiries and resolve issues promptly and professionally, always prioritizing a positive outcome.
  • Uphold the restaurant's standards of quality and service, embodying the company's values and mission.

Requirements:

  • Strong communication skills, with the ability to listen actively and respond empathetically.
  • A customer-obsessed attitude, with a passion for delivering exceptional service and building strong relationships with guests.
  • The ability to multitask effectively in a busy environment, prioritizing tasks and managing time efficiently.
  • Previous experience in a restaurant or hospitality setting is highly desirable, but not essential.

What We Offer:

  • A supportive and friendly team environment, where every member feels valued and empowered to succeed.
  • Opportunities for growth and development within the company, with a focus on career progression and personal development.
  • Competitive pay rates, flexible scheduling, and staff discounts, making this an attractive opportunity for those looking to join our team.

About This Role:

This role is ideal for individuals who possess a genuine passion for delivering exceptional customer service, a keen eye for detail, and the ability to work collaboratively as part of a dynamic team. If you are a motivated and customer-focused individual who is eager to learn and grow, we encourage you to apply for this exciting opportunity.

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