Customer Service Representative

3 weeks ago


Melbourne, Victoria, Australia Alfred Health Full time

Alfred Health

We are seeking an experienced switchboard operator to join our team at Alfred Health. As a switchboard operator, you will be responsible for handling telephone calls from external and internal customers, ensuring that all calls are answered in a timely fashion.

Key Responsibilities:

  • Answering and directing telephone calls to the appropriate department or staff member
  • Updating changes to medical staff rosters
  • Dealing with emergency calls promptly

Requirements:

  • Higher School Certificate/Victorian Certificate of Education
  • Previous clerical and switchboard experience, preferably in a hospital environment
  • Highly developed organisational, communication and interpersonal skills

Benefits:

  • Access to salary packaging and novated leasing
  • Health and wellbeing initiatives, including discounted health insurance
  • On-site childcare centre
  • Discounted on-site car parking
  • On-site gymnasium

About the Role:

The successful applicant will be responsible for operating the switchboard at The Alfred, ensuring that all calls are answered in a timely fashion. This is a fixed-term reliever vacancy, ending 30th June 2024.

About Us:

Alfred Health is a leader in healthcare delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.



  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...


  • Melbourne, Victoria, Australia East Wimmera Health Service Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at East Wimmera Health Service. As a Support Services Officer, you will be responsible for providing exceptional customer service and support to our patients and stakeholders.


  • Melbourne, Victoria, Australia Empire Group Full time

    We are seeking a skilled Customer Service Representative to join our team in providing exceptional support to our customers. As a representative, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:* Respond to customer inquiries via phone, email, and chat* Resolve...


  • Melbourne, Victoria, Australia Coles Full time

    We're looking for a Customer Service Representative to join our team at Coles. As a representative, you'll be the first point of contact for our customers, providing exceptional service and support.What does the role involve?As a Customer Service Representative, you'll be responsible for:Providing excellent customer service and resolving customer...


  • Melbourne, Victoria, Australia Woolworths Full time

    As a Customer Service Representative at Woolworths, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be responsible for handling customer inquiries, resolving issues, and providing product information. If you have a passion for delivering outstanding customer...


  • Melbourne, Victoria, Australia bta Sales Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at bta Sales. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling phone and email enquiries, and managing orders from start to finish.Main ResponsibilitiesProvide outstanding customer service through phone...


  • Melbourne, Victoria, Australia Great Southern Bank Full time

    Customer Service RepresentativeAt Great Southern Bank, we're looking for a skilled Customer Service Representative to join our team. As a key point of contact for our customers, you'll provide exceptional support and service, helping them achieve their financial goals.Key Responsibilities:Provide personalized support to customers through various channelsHelp...


  • North Melbourne, Victoria, Australia VISY Full time

    Customer Service RepresentativeVisy is a leader in the recycling industry, and we're seeking a skilled Customer Service Representative to join our team.Deliver exceptional customer service through effective issue resolutionBuild strong relationships with internal and external stakeholdersProvide timely and accurate information to customersAs a Customer...


  • Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    We are seeking enthusiastic customer service professionals to join our team at the Commonwealth Bank of Australia.The Retail Banking Services team delivers a seamless banking experience to millions of customers. As a Customer Service Representative, you will be the public face of the bank, responding to customers' transactional banking needs and delivering a...


  • Melbourne, Victoria, Australia City Facilities Management Full time

    Customer Service Representative OpportunityCity Facilities Management is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving incidents, and ensuring a swift and efficient service.Key Responsibilities:Manage a high...


  • Melbourne, Victoria, Australia bta Sales Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling phone and email enquiries, and managing orders from start to finish.Key ResponsibilitiesProvide outstanding customer service through...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About UsBendigo and Adelaide Bank is a bank that values community and customer relationships. We're looking for a skilled Customer Service Representative to join our team.Key ResponsibilitiesProvide exceptional customer service and support to our clientsDevelop and maintain strong relationships with customersStay up-to-date with our products and services to...


  • Melbourne, Victoria, Australia Pace Appointments Full time

    Customer Service RepresentativeOur client, a well-established International Freight Forwarder, is seeking a skilled Customer Service Representative to join their dynamic team. Based in the Western Suburbs, you will be responsible for providing exceptional service to clients, managing purchase orders, and ensuring seamless cargo tracking.The Position:You will...


  • Melbourne, Victoria, Australia SS&C Solutions Pty Limited Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact centre team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to customer...


  • Melbourne, Victoria, Australia Weploy Full time

    Unlock Your Potential with WeployAre you a motivated and results-driven individual looking for a challenging role in a dynamic environment? Do you have a passion for delivering exceptional customer experiences? We're seeking a skilled Customer Service Representative to join our team at Weploy!About the RoleWe're looking for a highly organized and efficient...


  • Melbourne, Victoria, Australia Woodforde Group Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Woodforde Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service via phone and email, resolving customer queries, and performing accurate data...


  • Melbourne, Victoria, Australia Suburban Rail Loop Authority Full time

    We are seeking a skilled Customer Service Representative to join our team at Suburban Rail Loop Authority. As a key point of contact for our customers, you will be responsible for handling inbound queries, providing timely and relevant information, and managing feedback and concerns.About the Role:As a Customer Service Representative, you will be the primary...


  • Melbourne, Victoria, Australia Kinetic Full time

    Job Title: Customer Service RepresentativeAbout the Role:As a Customer Service Representative at Kinetic, you will be the point of contact for our customers on-board our bus services and within the community. This is an outdoor, customer-facing role based across various locations in Melbourne.Key Responsibilities:Assist passengers by providing transport...


  • Melbourne, Victoria, Australia SS&C Solutions Pty Limited Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact centre team, you will be responsible for delivering exceptional customer service experience to our clients.Key Responsibilities:Answering incoming calls,...