Restaurant Operations Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeLeadership Full time $60,000 - $90,000

Leading a dynamic team of hospitality professionals, you will drive excellence in customer experience and operational efficiency.

The Greenhouse Restaurant is a renowned dining destination offering an upscale atmosphere with stunning greenery and natural light. This role requires a strategic thinker who can balance the needs of guests and staff, ensuring seamless event execution and exceptional service quality.

**Key Responsibilities**

• Lead day-to-day operations, overseeing restaurant and functions teams to deliver top-tier experiences.

• Collaborate with senior management to develop strategies for growth, customer satisfaction, and staff development.

• Foster a culture of inclusivity, respect, and open communication among team members.

• Monitor inventory, coordinate with suppliers, and ensure timely setup and pack-down for events.

• **Staff Management and Development**

• Mentor and coach staff to achieve high performance standards, providing regular feedback and support.

• Develop and implement training programs to enhance skills and knowledge.

• Manage team rosters to meet operational requirements and business targets.

• **Problem-Solving and Decision-Making**

• Anticipate and resolve issues promptly, minimizing disruption and ensuring guest satisfaction.

• Adapt plans and allocate resources as necessary to accommodate changing needs or unexpected challenges.

**Required Skills and Qualifications**

• Proven leadership experience in a fast-paced hospitality environment.

• Excellent communication, problem-solving, and interpersonal skills.

• Ability to work under pressure, prioritize tasks, and maintain a calm demeanor.

• Strong decision-making skills and analytical thinking.

• Certification in RSA and RP Badge.

**Benefits**

• Competitive salary and meal account.

• Access to training and development programs.

• Discounts on private health and gym memberships.

**Perks**

• Full-time position with opportunities for career advancement.

• Dynamic work environment with a focus on teamwork and innovation.

• Professional development opportunities to enhance skills and knowledge.

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